Terms & Conditions

At Nduka Maisha Retreats, we prioritize:

• 1. Respect: Treating all guests, staff, and facilitators with dignity and respect.
• 2. Compassion: Showing empathy and understanding towards all individuals.
• 3. Inclusivity: Welcoming and embracing diversity in all forms.
• 4. Integrity: Operating with honesty and transparency in all interactions.
• 5. Accountability: Taking responsibility for our actions and their impact.

We maintain confidentiality and discretion for all guests, ensuring their privacy and trust. This includes:

• 1. Personal Information: Protecting guests’ personal details and sharing only with authorized personnel.
• 2. Retreat Content: Respecting the confidentiality of retreat sessions and activities.

• 1. Fresh Meals: Providing healthy and fresh meals for all guests.
• 2. Special Dietary Needs: Accommodating special dietary requirements with advance notice.
• 3. Meal Times: Serving meals within allotted time frames.
• 4. Food Allergies: Taking necessary precautions to avoid cross-contamination and ensure guest safety.

• Smoking is strictly prohibited on the premises to ensure a safe and healthy environment

• Our retreats are designed for adults; children under 18 are not permitted to ensure a focused and distraction-free environment.

Please notify us of any special requests, such as:

• 1. Mobility Needs
• 2. Medical Conditions
• 3. Accessibility Requirements

at least 30 days prior to arrival to ensure necessary arrangements.

• 1. Non-Refundable Deposit: A 30% deposit is required to secure your booking.
• 2. Full Payment: Full payment is due 30 days before arrival.
• 3. Cancellation Fees: Applying cancellation fees according to our refund policies

We accept:

• 1. Cash App
• 2. Zelle
• 3. PayPal (3% processing fee applies
• 4. Bank Transfers

Note: A 3% processing fee applies to all payments.

• 1. Non-Refundable Deposit: Deposits are non-refundable.
• 2. Cancellation 30+ Days: Cancellations made 30 days or more before arrival receive a 50% refund.
• 3. Cancellation Less Than 30 Days: Cancellations made less than 30 days before arrival receive no refund.

We reserve the right to cancel or modify programs due to unforeseen circumstances. In the event of cancellation, a full refund will be issued.

We are not liable for any injuries or damages incurred during the retreat, including:

• 1. Personal Injuries
• 2. Property Damage
• 3. Loss or Theft

We are not responsible for cancellations or interruptions caused by force majeure events, including:

• 1. Natural Disasters
• 2. Government Restrictions
• 3. Pandemics or Epidemics
• 4. Acts of Terrorism or War
• 5. Unforeseen Circumstances

In the event of a force majeure, we will work with you to reschedule or provide a refund, subject to our refund policies.

We reserve the right to update these terms and conditions at any time. It is your responsibility to review and understand our policies before booking.